Conflict to Co-operation
People Support Co-op is pleased and proud to announce that the online version of Kate Whittle’s From Conflict to Co-operation is now freely available on our website here. Kate has kindly entrusted us with her work and we hope it will prove to be a useful resource for anyone seeking to work collectively. We will continue to work collaboratively with Kate to ensure this resource remains up to date and relevant in the future.
From Conflict to Co-operation is a primer aimed at helping co-operative members to address conflict. It will also be useful for any group of people trying to work together collectively. It covers both how to manage and respond to the inevitable conflicts that arise but also how to avoid unnecessary conflict caused by poor communication skills, ineffective meetings, and misunderstandings arising out of growth or unclear responsibilities.
In Chapter 1 we review different conflict resolution approaches – and we find that an assertive, co-operative approach is the most satisfactory way to deal with major conflicts, since it involves people working together to find a solution everyone will commit to.
Chapter 2 looks at the importance of good communications skills
Chapter 3 addresses the need for effective meetings and appropriate decision making techniques
Chapter 4 reviews the management of changes caused by organisational growth and development
Chapter 5 talks about the necessity of clarifying the roles and responsibilities of the board
From Conflict to Co-operation was written by Kate Whittle and illustrated by Angela Martin. It was edited, updated and converted to web pages in early 2024. This new online version would not be available without the support of the following people and organisations, for which we are truly grateful:
- Orginally commissioned by Co-operatives UK
- Web version funded by Solidfund and People Support Co-op
- Web pages hosted by People Support Co-op
- Web page layout by Karen Beal
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